Tag: customer service
Why Do We Marginalize The Customer Service Experience?
Like many Americans in my age demographic, I have spent a fair amount of my working life consumed in the customer service experience. At...
Time Warner Cable Ordered To Cough Up $230,000 For Making Robocalls...
For much of 2013 and 2014, a woman in Irving, Texas was bombarded with robocalls from Time Warner Cable about a past-due bill. There...
Customer Service With A Knife And A Smile! Airline Attendant Goes...
In a movie scene from the film "The Space Between," a flight attendant decides to give an opinionated and entitled man a little customer...